PRIVACY POLICY
Effective Date: April 22, 2024
Last Updated: February 1, 2025
AdeptNova (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.adeptnova.com) and use our IT consulting and implementation services.
1. Information We Collect
We may collect the following types of information when you visit our website or use our services:
a. Personal Information
When you interact with us, we may collect personal details, including:
- Name
- Email address
- Phone number
- Company name
- Job title
- Any other information you provide via contact forms or inquiries
b. Technical Information
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Cookies and tracking technologies (see Section 6 – Cookies & Tracking Technologies)
c. Business Information
If you engage with us for consulting or implementation services, we may collect details about your business, IT infrastructure, and related data necessary to provide our services.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide IT consulting and implementation services
- To respond to inquiries and communicate with you
- To improve our website, services, and customer experience
- To send relevant updates, newsletters, or marketing materials (you can opt-out at any time)
- To comply with legal and regulatory obligations
- To protect our website and business from fraud and security threats
3. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture will be visible to the public in the context of your comment.
4. Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the website.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your user experience. If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we set several cookies to save your login information and your screen display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
You can manage cookie preferences through your browser settings. For detailed information, please see our [Cookie Policy] (if applicable).
6. How We Share Your Information
We do not sell or rent your personal data. However, we may share it with:
- Service Providers & Partners – Third-party vendors who assist in IT service delivery, hosting, analytics, or customer support.
- Legal Authorities – If required by law, regulation, or to protect our rights.
- Business Transfers – In the case of a merger, acquisition, or sale of assets.
7. Data Security
We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your location, you may have rights regarding your personal data, including:
- Access & Correction – Request a copy of the data we hold about you and correct inaccuracies.
- Deletion – Request the deletion of your data, subject to legal obligations.
- Opt-out of Marketing – Unsubscribe from our marketing communications at any time.
- Restrict or Object to Processing – Depending on applicable laws.
To exercise these rights, please contact us at support@adeptnova.com.
9. Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
10. Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
11. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
12. What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
13. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
14. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies before sharing any personal data.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
16. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
AdeptNova
272 Bath Street
Glasgow G2 4JR
Email: support@adeptnova.com
Phone: +44 – 7584101988
By using our website and services, you consent to the terms outlined in this Privacy Policy.